Privacy Statement

Ictual N.V. with its registered office on Curaçao, is responsible for the data processing as stated in this privacy statement.
Contact details:
Ictual N.V.
Emancipatie Boulevard, 21
P.O. Box 3792
Willemstad, Curaçao.
T: +599 9 747 2342
E: info@ictual.com

Personal data we process

Ictual N.V. processes your personal data because you use our services and/or because you provide these data to us. Below is an overview of all the personal data we process:

First and last name
Gender
Date of birth
Address details, country
Language
Telephone number
Email address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
Location data
Data about your activities on our website
Internet browser and device type
Bank account number

Special and/or sensitive personal data we process

Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16 years of age. We recommend, therefore, that parents are involved in their children's online activities in order to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at info@itcual.com and we will delete that data.

For what purpose and on what basis do we process personal data?

Ictual N.V. processes your personal data for the following purposes:

To send you our newsletter
To call or email you if this is necessary to perform our services
To inform you about changes to our services and products
To deliver goods and services to you
Ictual N.V. analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
Ictual N.V. tracks your browsing behaviour on various websites, which allows us to tailor our products and services to your needs.
Ictual N.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long do we store personal data for?

Ictual N.V. stores your personal data for no longer than is strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories of) personal data:

Personal Data	Reason	Retention period
First and last name	To address you appropriately when returning your call or sending you a message by email or by post	Indefinite period
Gender	To be able to address you appropriately	Indefinite period
Address details	To send you messages by post if necessary	Indefinite period
Date of birth	To execute an order	Indefinite period
Telephone number	To call you in special cases	Indefinite period
Bank account number	To process your payments or any refunds	Indefinite period
Email address	To reply to you or, if you have given your consent, to send you our newsletter	Indefinite period
IP address	To determine your location when you visit the website	Indefinite period
Location data	To determine the transport costs	Indefinite period
Data about your activities on our website	For analysis for the purpose of website optimization	50 months
Internet browser/device type	For analysis for the purpose of website optimization	50 months

Sharing personal data with third parties

Ictual N.V. only provides personal data to third parties if this is necessary for the performance of the agreement with you, or in order to comply with a legal obligation.

Cookies, or similar technologies, we use

Ictual N.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Ictual N.V. uses cookies with a purely technical functionality. They ensure that the website functions properly and that your preferred settings, for example, are remembered. These cookies are also used to make the website function properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer you tailored content and advertisements. When you visited our website for the first time, we informed you about these cookies and asked you for your consent to place them. You can opt out of cookies by changing the settings of your internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser's settings. For more information, see the various websites listed at the bottom of this Cookie 3

Statement. Cookies are also placed on this website by third parties. These include advertisers and/or social media companies.

For more information about cookies, please see our Cookie Statement.

Statistical research

Ictual N.V.

Ictual N.V. aims to provide you with websites and/or applications of the highest quality. This requires Ictual N.V. to conduct regular statistical research, allowing it to make changes to its websites and/or applications, where necessary.

Ictual N.V. may use your data for this statistical research. Only specially designated employees of Ictual N.V. have access to your data for this purpose. The results of the research are always aggregated. This means that the data in the research results cannot be traced back to you personally.

Access, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Ictual N.V. and you have the right to data transferability. This means that you may submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have specified. You may send a request for access, correction, deletion, data transfer of your personal data or a request for the withdrawal of your consent or objection to the processing of your personal data to E-mail would also like to point out that you have the option of lodging a complaint with the national supervisory authority, the Data Protection Authority.

How we secure personal data

Ictual N.V. is committed to the protection of your data and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel that your data are not secure, or if there are indications of misuse, please contact us at E-MAIL.

Ictual N.V. has taken the following measures to protect your personal data: - Security software, such as a virus scanner and firewall. - TLS (formerly SSL). We send your data via a secure internet connection. You can tell by the "https" address bar and the padlock in the address bar.

Questions?

If you have any questions about this Cookie & Privacy Statement, please send us a message using the contact form.